Shipping policy
Shipping & Delivery Policy
Order Processing
Thank you for shopping with Elite Essence Global.
Orders are processed within 1–3 business days after payment is received. Orders are not processed or shipped on weekends or major holidays.
During high-volume periods, promotions, or holidays, processing times may take slightly longer. We appreciate your patience and will work to get your order shipped as quickly as possible.
Shipping Methods and Delivery Times
Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information.
Estimated delivery times:
- Standard Shipping: 3–7 business days after shipment
- Expedited shipping options (when available): delivery times vary depending on the carrier and selected service
Delivery times are estimates and are not guaranteed. Delays may occur due to weather, holidays, carrier issues, or circumstances outside of our control.
Order Tracking
A tracking number will be provided once your order has shipped.
Please allow up to 24–48 hours for tracking information to update after receiving your shipping confirmation.
Shipping Address Accuracy
Customers are responsible for providing a complete and accurate shipping address at checkout.
Elite Essence Global is not responsible for delays, lost packages, or additional shipping costs caused by incorrect or incomplete addresses provided by the customer.
If you notice an incorrect address after placing your order, please contact us as soon as possible. We will make every effort to assist you before the order is shipped.
Lost, Stolen, or Delayed Packages
Once an order has been shipped and tracking information shows delivery, Elite Essence Global is not responsible for lost or stolen packages.
If your package is delayed or appears lost during transit, please contact the shipping carrier first and contact us so we can assist when possible.
Damaged Packages
If your order arrives damaged, please contact us within 7 days of delivery.
Please provide:
- Your order number
- Photos of the damaged package and product
- A description of the issue
We will review the situation and work toward a resolution.
Shipping Restrictions
Some fragrance products may be subject to carrier regulations because they contain alcohol-based ingredients.
Shipping availability and delivery times may vary depending on destination, carrier requirements, and applicable regulations.
Free Shipping Promotions
Free shipping offers apply only to qualifying orders and promotions stated on our website.
Elite Essence Global reserves the right to modify or end shipping promotions at any time.
International Shipping
At this time, Elite Essence Global ships within the United States unless otherwise stated.
International shipping availability may vary based on destination and shipping regulations.
Contact Us
For questions regarding shipping policy, please contact:
Elite Essence Global
Email: info@eliteessenceglobal.com
Thank you for visiting Elite Essence Global.